Feedback Management & Complaint Tracking Software for Small Business
Stop losing complaints. Start closing them.
Collect feedback with a QR code, then assign, track, and resolve every issue from one dashboard. It works as complaint management software and a digital suggestion box in one - used by teams in the UK, US, and Australia.
Feedback management and complaint resolution software for SMBs - no login, multi-language, with a tracking code for every submitter.
How Do You Collect Feedback Without Asking Anyone to Log In?
FeedSolve is feedback management and complaint resolution software for small businesses. Set up your board, share your link, and start closing issues in minutes.
Create your account
Sign up with email or Google. No credit card, no setup call. You're in immediately.
Create your first board
Name it "Customer Feedback" or anything you like. Your board is live in 30 seconds.
Share your link or QR
Anyone can submit feedback instantly no login required on their end ever.
Feedback is everywhere.
Resolution is nowhere.
Complaints lost in WhatsApp chats
Feedback buried in emails
No tracking, no ownership
Customers never get updates
You're collecting feedback. You're just not resolving it.
Complaint resolution workflow
from intake to close.
From the moment someone submits a complaint to the moment it is resolved, FeedSolve handles every complaint-to-resolution step automatically.
Collect
Share a link or QR code. Anyone can submit feedback instantly with no login needed.
Submission forms are available in multiple languages. Request your language and we'll add it.
Track
Every submission gets a unique tracking code. Submitters can follow progress anytime.
Assign
Route each issue to the right team member with a deadline. One owner. One responsibility.
Resolve
Update status, post notes, and close the loop. The submitter is notified automatically.
See how it works in seconds
Track a real example and see how updates look from the submitter's side.
Built for real-world
operations
Manufacturing
Track supplier quality issues, shop floor complaint trends, and production line feedback in one place. Full audit trail included.
See how supplier feedback works →Restaurants & Hotels
Collect table feedback with QR codes and respond to customers quickly. Turn complaints into loyalty.
See how table QR feedback works →Logistics
Manage warehouse feedback, delivery complaints, 3PL feedback platform workflows, and driver issues with full visibility across every route.
See how delivery tracking works →Real Estate
Run a tenant feedback portal for maintenance requests and an HOA complaint form for community issues. No more lost work orders.
See how tenant tracking works →Healthcare Clinics
Place a clinic feedback QR in reception and capture waiting-room feedback before small issues become public reviews.
See clinic feedback QR setup →Branded QR Codes
Customize your QR codes with your company logo, colors, and style. Print them on receipts, delivery notes, table tents, or walls. Your feedback board looks like yours - not a generic form.
Learn about QR code customization →What Makes FeedSolve Different from Google Forms or Typeform?
Google Forms and Typeform help you collect feedback. FeedSolve makes sure it gets resolved.
FeedSolve also supports GDPR-aware intake patterns for UK and EU teams: anonymous submission mode, optional contact fields, and a structured audit trail help businesses collect complaint data with less unnecessary personal information.
From chaos to clarity
Simple pricing.
No surprises.
Start free. Upgrade as you grow.
How FeedSolve Compares
See why SMBs choose FeedSolve over general-purpose form tools that collect but never resolve.
FeedSolve vs Google Forms
Google Forms gives you a spreadsheet. FeedSolve gives you a resolution workflow. Assign issues to your team, track every complaint with a unique code, and customize your QR code with your brand.
FeedSolve vs Google Forms: full comparison →FeedSolve vs Typeform
Typeform is built for surveys. FeedSolve is built for accountability. Every submitter gets a tracking code. Your team gets a Kanban board. Multi-language forms included - no extra setup.
Why SMBs choose FeedSolve over Typeform →FeedSolve vs Zonka Feedback
Zonka measures satisfaction scores. FeedSolve measures Resolution Rate - did you actually fix it? Built for SMBs, not enterprise survey teams. Branded QR codes. Free to start.
FeedSolve vs Zonka Feedback: full comparison →Common questions
Insights on feedback
and operations
What Is Feedback Resolution Rate? The
SMB Metric You're Missing
Feedback resolution rate is the percentage of submitted feedback or complaints that a company fully resolves within a defined period. It is calculated as (Resolved Submissions ÷ To...
What Is Feedback Resolution Rate? The SMB Metric You're Missing
Feedback resolution rate is the percentage of submitted feedback or complaints that a company fully resolves within a de...
QR Code Feedback Board: Collect Complaints Without a Form
A QR code feedback board is a dedicated web page that people can reach by scanning a QR code, where they can submit feed...
Supplier Feedback Tool for Manufacturers: Stop Managing Quality Issues on WhatsApp
A supplier feedback tool for manufacturers is a platform that lets suppliers, distributors, and internal quality teams s...
Your first resolved issue
is 2 minutes away.
Start collecting and resolving feedback today.