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Digital Suggestion Box

Digital Suggestion Box Software That Closes the Loop

Replace the dusty box on the wall - and the Google Form that goes nowhere - with an online suggestion box that turns ideas and complaints into resolved actions.

How FeedSolve helps

FeedSolve is a digital suggestion box for teams and customers. People submit anonymously via a QR code or link - no login, no app, in any language. Each submission gets a unique tracking code, then your team assigns, tracks, and resolves it on a Kanban board with a full audit trail. From an anonymous employee suggestion box on the shop floor to a virtual suggestion box for remote teams, one tool covers it - free to start.

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The problem

Why most suggestion boxes collect dust, not ideas

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The physical box on the wall is never emptied and nobody hears back - so people stop using it

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A Google Form dumps responses into a spreadsheet where nothing happens next

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Sign-up walls kill submissions - most people won't create an account to leave an idea

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Without anonymity, staff stay silent on the issues that matter most

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There is no way to follow up, so submitters assume they were ignored and stop contributing

How it works

From submission to resolution - automatically

Step 01

Collect

Print a branded QR code for the break room, counter, or notice board, or share a link by email and chat. People scan, type, and submit in seconds - no account, no app, no friction.

Step 02

Track

Every suggestion gets a unique #FSV-XXXX tracking code, so even anonymous submitters can follow progress without logging in.

Step 03

Assign

Route each suggestion to an owner, set a priority, and add internal notes the submitter never sees. One owner, one next step.

Step 04

Resolve

Move it to Resolved, post a public reply, and watch your resolution rate update automatically. People see action - so they keep contributing.

Key features

Everything a real suggestion box needs

Collect with a QR code or link

Branded QR codes for physical spaces and shareable links for email and chat. Meet people at the exact moment they have an idea.

Anonymous submissions

No-login, anonymous submission gives staff and customers the psychological safety to be honest - while still issuing a tracking code.

Assign, track & resolve

Every suggestion lands on a Kanban board. Assign an owner, move it through your workflow, and close the loop with a full audit trail.

Multi-language forms

Let everyone submit in their own language while you manage everything in yours - ideal for diverse teams and customers.

Employee & customer boards

Run an anonymous employee suggestion box and a customer-facing one side by side, each with its own board and QR code.

Resolution analytics

See how many suggestions you receive and how many get resolved. Your resolution rate is the real health metric of the programme.

Real example

An employee flags a safety idea - here's what happens

Resolution timeline

Employee scans the break-room QR code

Submits anonymously: 'The loading bay light has been out for two weeks - it's a trip hazard at night.' Takes 30 seconds.

Tracking code #FSV-2043 generated

They screenshot the code. They can check progress later without revealing who they are.

Operations manager is notified

Sees it on the dashboard, assigns it to Facilities, sets priority High.

Status moves to In Progress

The employee checks their code and sees the issue is being handled - so they keep flagging things.

Resolved with a public reply

'Light replaced and a monthly check added. Thanks for flagging this.' Resolution rate updates automatically.

Everything included out of the box

Zero-login submission for stakeholders

Unique #FSV-XXXX tracking code per issue

Kanban board - Received to Resolved

Team assignment with priority levels

Internal notes hidden from submitters

Public reply visible on tracking page

Resolution rate % on your dashboard

Multi-language submission forms

Branded QR codes with your logo

Email notifications on new submissions

Anonymous mode per board

Free to start - no credit card

FAQ

Common questions

What is a digital suggestion box?

A digital suggestion box is an online replacement for the physical box on the wall. People scan a QR code or open a link, submit a suggestion or complaint in seconds - no login or app - and you collect, assign, and resolve every submission from one dashboard with a full audit trail.

Can suggestions be submitted anonymously?

Yes. FeedSolve forms work without sign-up, so employees and customers can submit anonymously. Each submission still gets a unique tracking code, so the submitter can follow progress and you never lose the suggestion.

Is there a free suggestion box software option?

Yes. FeedSolve is free to start with no credit card required. You can create your first suggestion board, generate a QR code, and start collecting in minutes.

How is this different from a Google Form suggestion box?

A Google Form only collects responses into a spreadsheet - nothing happens next. FeedSolve adds the resolution layer: you assign each suggestion to an owner, move it through a workflow, and close the loop so submitters see action, not silence.

Can I use it as an employee suggestion box and a customer suggestion box?

Yes. Create separate boards for staff and customers, each with its own branded QR code or link. Multi-language forms mean everyone can submit in their own language while you manage in yours.

Launch your digital suggestion box today

Create a board, generate a QR code, and start collecting suggestions in minutes. Free to start, no credit card.

Try FeedSolve Free View pricing

No credit card required · Setup in under 2 minutes