Complaint Management Software for US Small Businesses
FeedSolve helps US small businesses replace scattered emails, spreadsheets, and form responses with one workflow for collecting, assigning, tracking, and resolving complaints.
Documented resolution workflow
US SMBs may not share one federal complaint-management mandate, but documented intake and resolution helps teams respond consistently. FeedSolve keeps every complaint tied to an owner, status, tracking code, and resolution trail.
Beyond forms and spreadsheets
Google Forms and Typeform collect submissions; FeedSolve adds the workflow after submit. Teams can assign issues, add internal notes, update statuses, and let submitters follow progress without creating an account.
Local SMB pricing
Start free, then upgrade from $19/month on the Starter plan. FeedSolve is priced by feedback boards instead of per-agent seats, so operations teams can invite the people needed to resolve issues without a per-user penalty.
Built for practical complaint workflows
Share a branded QR code or link, collect no-login submissions, assign each issue, update statuses, and give every submitter a tracking code.