Collecting the complaint is easy. Typeform ends there. The other 90% - who fixes it, by when, and how the customer finds out - happens in spreadsheets and email threads. FeedSolve makes that 90% the product.
Typeform's plans cap monthly responses; a busy month means upgrade prompts. FeedSolve's flat plans don't count responses - a feedback surge costs nothing extra.
Typeform respondents get a thank-you screen. FeedSolve submitters get a #FSV-XXXX tracking code and a public status page - fewer 'any update?' calls, more visible accountability.
Lead-gen forms, event registrations, quizzes, and one-off surveys - anywhere design polish matters and individual responses don't require follow-through.
FeedSolve is the strongest choice when resolution is the goal, but depending on your exact job these tools may also fit.
QR-first intake, tracking codes, and a resolution workflow. Free to start - no sales call.